1
What are the shop's opening hours?
Our shop is open at 09:00 to 18:00 Monday to Friday.
Monday: 09:00 - 18:00; Tuesday: 09:00 - 18:00; Wednesday: 09:00 - 18:00; Thursday: 09:00 - 18:00; Friday: 09:00 - 18:00; Saturday: Closed; Sunday: Closed.
2
Do you offer online ordering?
Yes, you can easily order parts online via our webshop.
3
Can you find a specific part for my car?
Absolutely! Give us your registration number or vehicle details, and we'll find the right part for you.
4
What is your return policy?
You can return unused parts within 14 days with the original receipt. Please see our terms and conditions for more information.
5
Are your parts original or aftermarket?
We offer both original and high-quality aftermarket parts, depending on your preference and budget.
6
How do I know which part is suitable for my car?
Use our licence plate check or send us the specific details of your vehicle. We will be happy to help you.
7
Do you offer warranty on the parts?
Yes, all our parts come with a warranty. The warranty period may vary by product.
8
Can I have parts fitted in the shop?
Yes, we offer assembly service for most parts. Please contact us for an appointment.
9
Do you also sell used parts?
Yes, we offer a selection of quality-controlled used parts.
10
How long does delivery of my order take?
Orders are usually delivered within 1-3 working days, depending on your location.
Yes, after placing your order you will receive a track-and-trace code to track your package.
12
Which payment methods do you accept?
We accept various payment methods such as iDEAL, credit card, PayPal and more.
13
Do you sell specific parts for motorsport or tuning?
Yes, we have a wide range of parts especially for motorsport and tuning.
14
Can I reserve a product?
Yes, please contact us to reserve a product. Reservations are usually valid for 7 days.
15
Do you provide technical support?
Yes, our team is ready to answer technical questions and give advice on the installation of parts.
16
Do you ship internationally?
Yes, we also deliver outside the Netherlands. Please contact us for shipping options to your country.
17
Can I collect my order in shop?
Yes, choose 'collect from store' during checkout and collect your order at a time that suits you.
18
Do you have any special offers or discounts?
Yes, check our website for current offers and discount promotions.
19
How can I report a defective part?
Please contact us via e-mail or phone. Make sure you have the order number and a description of the defect handy.
20
What is the difference between original and aftermarket parts?
Original parts are made by the vehicle manufacturer, while aftermarket parts are produced by third parties. Both are of high quality.
21
Do you provide car maintenance support?
Yes, we are happy to provide advice and tips on maintaining your vehicle.
22
Are there shipping costs?
Yes, we charge shipping costs depending on weight and location. Free shipping is available from a certain amount.
23
Can I change or cancel an order?
Yes, please contact us as soon as possible to make any changes. Cancellation is possible as long as the order has not yet been shipped.
24
How can I create an account?
Click on 'Create Account' on our website and follow the steps to register.
25
Can I download my invoice?
Yes, log in to your account and download your invoice via the order overview.
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