Shipping conditions

General terms and conditions

• 1. • Race4DriftParts.com does not offer free shipping. This policy has been introduced to keep the prices of our products as low as possible so that we can always offer competitive prices.
     • Free shipping as a promotion: Occasionally, we offer free shipping as a temporary promotion. These promotions are clearly communicated on our website and only apply to orders that meet the specific conditions in force at the time. Keep an eye on our website for the latest promotions and offers.

Shipping times

1. 1. • Bestellingen van producten met de status “op voorraad” worden binnen 1 tot 4 werkdagen verzonden.
      • Out-of-stock products are clearly indicated on our website with an expected delivery time. This delivery time is always displayed as accurately as possible, but may vary depending on the supplier and other factors. Once the products are available, we will ensure that they are dispatched within the indicated timeframe.
      • In some cases, delivery may take longer, e.g. in the event of crowds or unforeseen circumstances. If we expect the delivery to take more than the indicated working days, we will proactively contact you to inform you.
      • Keeping you informed about the status of your package is very important to us, this is where we do everything we can to provide it as best we can.Collect at the shop
        • You have the option of collecting your order from our physical shop/garage in Roermond. Our opening hours are Monday to Friday from 09:00 to 18:00. The address is Louis Pasteurweg 17, 6045GW Roermond. 

Shipping rates

1. • Shipping costs depend on the size and weight of your package. Below are the rates for each type of parcel:

Netherlands:

• Postal parcel: €6.95
• Medium-sized parcel: €9.95
• Large package: €14.95
• Extra large package: €19.95

Belgium:

• Small package: €7.95
• Postal parcel: €9.95
• Large package: €14.95
• Extra large package: €19.95

Please note that different rates apply for larger or heavier parcels. If you are unsure about the shipping costs for your order, please feel free to contact us.

Shipping outside the European Union

For shipments outside the European Union (for example to Switzerland, the United Kingdom or Norway), shipping costs may differ from those calculated when ordering. Don’t worry: we will email you as soon as possible after your order and agree the shipping with you. You are not committed to anything without your consent. Any import duties and customs charges in the country of destination are borne by the customer.

1. Shipping methods
   • We ship our parcels via reliable carriers such as PostNL, DHL and UPS. The choice of carrier is determined by us based on the type and size of the parcel.
2. Order status and customer service
   • We believe it is important to keep our customers as informed as possible about the status of their order. Once your order has been dispatched, you will receive a tracking number so you can track the package.
   • If you have any questions about the status of your order or if you have any doubts, please feel free to contact us via e-mail ([email protected]) or by phone (0636267281). We will be happy to help you.
3. Responsibility and Damages for Loss
   • Race4DriftParts.com is responsible for your order until it is delivered to you. If your package is lost or damaged in transit, we will make every effort to find a solution. We recommend that you inspect the package upon receipt and report any damage immediately.
4. Returns
   • If you wish to return an order, please read our return conditions in the corresponding section on the website. Shipping costs for returns are the customer’s responsibility, unless otherwise agreed.
   • In case of a return, the consumer is responsible for the order until it is delivered to us. If the package is lost or damaged in transit, the consumer should do everything in his power to find a solution.
5. Contact details
   • If you have any questions about our shipping conditions or other aspects of your order, please contact us using the details below:
     • Phone number: 0636267281
     • Email: [email protected]
     • Address: Louis Pasteurweg 17, 6045GW Roermond

Race4DriftParts.comis a registered company with Chamber of Commerce number 85569615 and located at the address above.